Last Updated: July 8, 2026

At Alvora, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

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Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

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Estimated Delivery Times

Estimated delivery times may vary depending on your location.

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

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Shipping Cost

We proudly offer:

🚚 FREE Standard Shipping on all orders.

There are no hidden shipping fees.

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Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 24–72 hours for tracking information to become active after your package has been dispatched.

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Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Alvora is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error, please contact us immediately at safinnzar1122@gmail.com If your order has not yet been processed, we will do our best to update your address.

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Delayed Deliveries

While we work hard to deliver every order on time, unexpected delays may occur due to:

• Severe weather
• Customs inspections
• Public holidays
• High shipping demand
• Carrier delays

We appreciate your patience and understanding if these situations arise.

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Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Please include:

• Your order number
• Photos (if the item is damaged)
• A brief description of the issue

Our support team will investigate and work toward a suitable resolution.

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Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.

These charges, if applicable, are the responsibility of the customer.

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Multiple Packages

Some orders may be shipped separately if they contain multiple items or if products are dispatched from different fulfillment centers.

If this happens, you may receive multiple tracking numbers.

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Contact Us

If you have any questions regarding shipping, we're here to help.

Alvora

📧 Email: safinnzar1122@gmail.com

Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM (GMT)

We aim to respond to all inquiries within 24 hours.